Duties the center capacity of an Account Protection Specialist is to convey predominant client encounter by centering in client mind rule, making it simple to work with, perceiving our clients and taking care of the clients’ issues. It is similarly vital to drive productive spend by settling on sound and reality based choice mulling over both credit and extortion chance evaluations.
Handle approaching approvals demands – settled inside the appointed strengthening limit guided by existing universal approvals strategies and systems.
Allude complex cases or charges above strengthening limit in understanding to the plot simultaneousness and acceleration framework.
Capacity to recognize and limit credit and extortion hazard while empowering invest at a similar energy.
Administration client calls to perform charge checks, making the fitting move if extortion is affirmed or invalidated.
Maintain the most elevated amount of respectability by holding fast to consistence including, however not confined; to law and directions, security and information assurance standards, against debasement, hostile to tax evasion, implicit rules and endorse rules.
- Handle clients (benefit foundations and card individuals) fundamental enquiries after business available time, ends of the week and open occasions, unless an exemption is allowed on showcase premise.
- Refresh bolster messages and record status into the credit authorisation framework for misrepresentation and credit reasons.
- Liaise with abroad adjusting focuses on authorisations solicitations and client enquiries, both inward and outside.
- Handle calls with most elevated quality principles and guarantee we convey our image guarantee.
- Handle inner client enquiries on approvals related inquiries.
- Bolster other hazard administration works as and when required.
- Take an interest in planned off telephone business related exercises, including trainings, town lobbies, worker commitment and group building exercises.
- Ready to work under pressure
- A cooperative person with amazing correspondence and systematic aptitudes
- Abnormal state of honesty
- Must will to chip away at shifts (24×7)
- Profoundly benefit orientated
- Familiarity with Swedish as well as Finnish/Norwegian (Bilingual speaker leverage) – composed and verbal
- Capability in English – composed and verbal
- Comprehension of Risk Management favorable position
Hours per week40