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  • Post Date: 21/06/2018
  • Applications 0
  • Views 248
Job Overview

As an AppleCare Customer Support Advisor, you’ll be providing technical support and customer service to consumer customers on a wide range of our Apple products. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing award winning customer service, troubleshooting and support. We’ll rely on you to listen to our customers and use your technical expertise, creativity and passion to meet their needs — and remind them that behind our great products are amazing people.

 

Requirements:

  • Be fluent in English AND German
  • Be a confident and enthusiastic communicator
  • Have strong organisational and administrative skills
  • Be a self-starter who is motivated and innovative
  • Have a high stress tolerance
  • An appreciation of the IT environment, preferably with Apple products
  • A high level of computer literacy
  • Experience of working in a pressurised, target driven environment
  • A strong “hands-on” background in a similar environment
  • Enjoys troubleshooting technology

Job Detail
  • Offered Salary20,000k - 30,000k
  • ExperienceNo experience
  • QualificationDiploma
  • Hours per week40
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