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Job Overview

Customer Care Quality Specialist (German)

Adobe is hiring:

Description:

  • Surveys client cooperations and gives criticism and training to help authorities to help convey best in class client benefit. 
  • Finishes drift examination of audits to recognize preparing necessities and change of procedures, at a territorial level. 
  • Endeavors to distinguish openings and champions activities to enhance the client encounter. 
  • Accomplices with partners to drive activities to enhance nature of administration. 
  • Adjusts with peers internationally to guarantee arrangement. 
  • Answers client questions all the time.

Requirements:

  • 1+ years of involvement in a Quality authority part 
  • Familiarity with German and English 
  • Client bolster involvement in an online multicultural condition 
  • Solid client bolster involvement with amazing relational abilities 
  • Great composed and verbal relational abilities in the two dialects 
  • Capacity to dissect cases and recognize patterns and make proposals in view of discoveries 
  • Capacity to compactly outline discoveries and give noteworthy criticism to Support Specialists, business accomplices and administration groups. 
  • Demonstrated reputation working in a synergistic part in a multicultural, quick paced condition. 
  • Abnormal state of precision and tender loving care 
  • Exceedingly composed, self-propelled and proactive with the capacity to organize undertakings 
  • Adaptable approach and capacity to adjust to changing business needs and procedures

Job Detail
  • Offered Salary30,000k - 50,000k
  • Experience1 Year
  • QualificationBachelor Degree
  • Hours per week40
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