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Job Overview

Customer Service Professional – Dutch Speaker

Job by Shell Company 2018


  • Be the principal purpose of contact for Customers 
  • Resolve Customer asks for got through all mediums (telephone, email, fax) as per concurred benefit levels and administration norms 
  • Give help to clients in self-benefit mediums and help client to finish exchanges 
  • Record and follow up all client contacts in client confronting frameworks 
  • Liasing amongst clients and production network offices in coordination of conveyance process 
  • Proactively conveying to clients request and conveyance status and any adjustments in the affirmed and guaranteed conveyance dates, concurring changes or crossing out the business arrange 
  • Supporting in the determination of conveyance questions 
  • ​Have an effect on relations with the business clients


  • Good Dutch (C1) and great English (B2) 
  • Great relational abilities 
  • Solid client center 
  • Capacity to manage different errands and work in a dynamic group 
  • Capacity to participate productively 
  • Willingness to build up a profession in a multinational domain 
  • Great working learning of MS Office instruments and Outlook

What we offer:

  • Significant work in an organization that is all around regarded as a genuinely worldwide vitality pioneer (one of the world’s greatest organizations as indicated by Fortune Global 500) 
  • Great air at work and happy with workplace: possess container and a couple of unwind rooms 
  • Appealing compensation bundle and yearly rewards 
  • Complex restorative care and individual disaster protection 
  • Game projects and offices e.g. Multisport Card, vouchers with the expectation of complimentary time exercises 
  • Extra finances for trainings and accreditations, wear areas and the EuroShell Card 
  • Reward for alluding your companion to work

Job Detail
  • Offered SalaryNegotiable
  • Experience1 Year
  • QualificationDiploma
  • Hours per week40
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