Europe Language Jobs
Job Overview
IT Service Desk with fluent English and German
Description:
- Give specialized and investigating help identified with PC equipment and programming, cell phones and other tech instruments and items
- Initially level specialized help – calls/tickets/client communication
- Give provoke reactions to inquiries from representatives and also from customer’s site
- Documentation of issues and information database creation
- Give equipment movement groups data and fitting reports and records
- Customary revealing and in addition Service Request Management
- End-clients trainings
- Right task and investigating
- Keep up precise equipment and programming stock
- Process Improvement exercises
- Counsel with IT specialists, if the proper strategy in vague
- Use of learning of general frameworks and scenes as proper
Requirements:
- Dialect aptitudes: familiar English and German is required
- Specialized aptitudes (PC abilities, equipment and essential programming learning – OS, Office, Communication applications)
- Solid critical thinking/scientific capacities
- Great relational abilities
- Tender loving care and capacity to multi-undertaking conversing with clients while performing specialized PC work
- Capacity to work freely and also eager to take after bearing and best practices
- Arranging and sorting out abilities
- Cooperative person and strong persona
Job Detail
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Offered SalaryNegotiable
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Experience1 Year
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QualificationAssociate Degree
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Hours per week40